Terms and Conditions

Confidentiality

Please be assured that complete confidentiality starts from the moment of your first contact. If I am returning your call, I will not reveal the purpose of the call if someone else happens to pick up your phone, whether it is at work or at home.

Scheduling a session

At your initial consultation you will be asked for a contact address and phone number. Please ensure that any change of contact details during your treatment period is noted.

Number of Sessions

As each person and the cause of their problem is unique, the number of sessions required depends entirely on the individual case. A clearer idea of the expected number of sessions will be given at the initial consultation. It should be remembered that successful therapy requires a commitment to treatment and a desire to change. Goals are usually achieved more quickly when clients are open and receptive to the idea of hypnosis, since no one can be hypnotised against their will.

Running Late?

Don’t worry. But if you have a mobile telephone and know you won’t be able to get to your appointment on time, please give me a call or send me a text (mobile - 07788 785 765) to let me know. The telephone will not be answered while I am working with a client, but please leave a message as I will pick this up shortly.

Cancellation Policy

Please note that this is a busy hypnotherapy practice and sessions, especially evening appointments, are very much in demand. If you need to cancel an appointment please let me know as soon as possible so that I am able to offer the session to someone else. At least 48 hours notice of cancellation and rescheduling is required, otherwise it may be necessary to charge the full session fee.

Testimonials

You may be wondering why there are no published testimonials on this web site. This is because client testimonials are considered unethical by many professional hypnotherapy governing bodies as they have the potential to be fabricated. I understand that many people find testimonials reassuring, but please bear the above in mind. I adhere to my association’s code of ethics and therefore do not publish testimonials. I personally believe that the length of time a therapist has been in the industry and the success of their practice says far more about their abilities and I hope you agree.

Payments

Payments can be made by cash or cheque at the end of each session. Credit and debit card payment can be accepted via PayPal and it is also possible to pay for sessions by bank transfer - these methods of payment must be arranged in advance.